Privacy Policy
This Privacy Policy explains how B2B Baltic Travel, Ltd collects, uses and protects personal data when you visit or use our website, www.b2b-baltic.travel, contact us, or communicate with us regarding our services.
1. Data Controller
The controller responsible for processing your personal data is:
SIA B2B Baltic Travel
Registration No.: LV40103624464
Address: Lidoņu iela 1–21, Riga, LV-1055, Latvia
Phone: +371 26320640
Email: info@b2b-baltic.travel
B2B Baltic Travel processes personal data in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
We take appropriate technical and organisational measures to protect personal data against unauthorised access, unlawful processing or disclosure, accidental loss, alteration or destruction.
2. What personal data we collect
We may collect personal data that you voluntarily provide to us when you:
– contact us by email, telephone or through our website;
– submit an enquiry or request information about our services;
– register for or participate in an event, presentation, media trip, familiarisation trip or other activity organised or coordinated by us;
– subscribe to or request information, invitations, press releases or other communications from us;
– cooperate with us as a client, partner, supplier, media representative, influencer, content creator or other professional contact.
Depending on the nature of your interaction with us, the personal data may include your name, surname, company or organisation, position, email address, telephone number and other information that you voluntarily provide.
For activities such as events or trips, we may request additional information where necessary for organising your participation.
3. Purposes and legal basis for processing
We may process your personal data for the following purposes:
– to respond to enquiries and requests;
– to provide and manage our services;
– to communicate with clients, partners and other professional contacts;
– to organise events, meetings, media activities, press trips, familiarisation trips and other professional activities;
– to send invitations, press releases and other relevant professional communications;
– to fulfil contractual obligations;
– to comply with legal and accounting requirements;
– to maintain and improve the functionality and security of our website.
Depending on the circumstances, personal data is processed on the basis of:
– your consent;
– the performance of a contract or steps taken before entering into a contract;
– compliance with a legal obligation;
– B2B Baltic Travel’s legitimate interests, including conducting and developing our business, maintaining professional relationships, communicating about our services and activities, and ensuring the security and functionality of our website.
Where processing is based on consent, you may withdraw your consent at any time.
4. Website and cookies
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and date and time of access.
Our website also uses cookies. More detailed information about the types of cookies used, their purposes and how you can manage your preferences is available in our Cookie Policy.
The Cookie Policy already prepared for B2B Baltic Travel explains that the website uses necessary technical cookies and analytical cookies and describes the information that may be collected when visitors use the website. Cookie policy
5. Sharing of personal data
We do not sell your personal data.
Where necessary for the purposes described in this Privacy Policy, personal data may be shared with:
– service providers acting on our behalf;
– IT and website service providers;
– event, travel and accommodation service providers where necessary for organising an activity in which you participate;
– our clients or cooperation partners where this is necessary for the relevant project or activity;
– public authorities where disclosure is required by law.
Where third parties process personal data on our behalf, we take appropriate measures to ensure that personal data is processed securely and in accordance with applicable data protection requirements.
6. International data transfers
In connection with international projects, events or travel arrangements, it may sometimes be necessary to transfer personal data outside the European Economic Area (EEA).
Where such transfers take place, B2B Baltic Travel will take appropriate measures required under applicable data protection legislation to ensure an adequate level of protection for personal data.
7. How long we keep personal data
We retain personal data only for as long as necessary for the purpose for which it was collected or as required by applicable legislation.
The retention period may vary depending on the type of information, the purpose of processing, contractual requirements and legal obligations.
When personal data is no longer required, it will be deleted or anonymised in accordance with applicable requirements.
8. Your data protection rights
Under the GDPR, you may have the following rights regarding your personal data:
– right of access – to request information about the personal data we process about you and obtain a copy of it;
– right to rectification – to request correction of inaccurate or incomplete personal data;
– right to erasure – to request deletion of your personal data where applicable;
– right to restriction of processing – to request that processing of your personal data be restricted in certain circumstances;
– right to object – to object to processing based on legitimate interests and, in particular, to object to direct marketing;
– right to data portability – where applicable, to receive personal data you have provided to us in a structured, commonly used and machine-readable format;
– right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time.
To exercise your rights or ask questions about how your personal data is processed, please contact us at info@b2b-baltic.travel.
9. Complaints
If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija).
You may also contact B2B Baltic Travel first so that we can review and address your concern.
10. Changes to this Privacy Policy
B2B Baltic Travel may update this Privacy Policy from time to time to reflect changes in our activities, website functionality or applicable legal requirements.
The latest version of the Privacy Policy will be published on our website.